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Manage Saved Credentials

Windows keeps asking for a password you know you saved, or you want to delete an old login stuck in the system. Those saved logins live in Credential Manager — Windows' built-in vault for network, app, and website passwords. Here is how to view, update, and remove them safely.

a person at a real Windows PC showing the Credential Manager window with legible entries list, the person's face focused, office desk. No black screen, no blank white screen, no fa.

TL;DR / Quick Fix

Quick fix: open Credential Manager from the Windows search bar to view, edit, or remove saved logins for networks, apps, and sites. Update entries when you change a password elsewhere. Never share exported credentials, and keep your Windows sign-in protected.

Follow these steps

  1. Open Credential Manager. Press the Windows key, type Credential Manager, and open it. You will see two sections: Web Credentials and Windows Credentials.
  2. Understand the two vaults. Web Credentials holds browser-saved site logins; Windows Credentials holds network shares, mapped drives, and app logins. Most confusion lives in the second one.
  3. Update a stale entry. Changed a password on another device? Find the entry, click Edit, and update it. Stale entries are why Windows keeps prompting for a password you 'already saved.'
  4. Remove entries you no longer need. Old job's network share still listed? Remove it. Dead entries cause confusing prompts and, worse, lockouts from too many bad attempts.
  5. Back up before big changes. Use 'Back up vault' to save a copy before editing many entries. Restoring beats retyping twenty logins.
  6. Protect the vault with your sign-in. Anyone signed in as you can open Credential Manager. A strong Windows password or PIN — and locking the PC when you walk away — is the real security.
A person calmly performing the guide's first step: Open Credential Manager.
Step 1 in action: Open Credential Manager. Press the Windows key, type Credential Manager, and open it. You will see two sections: Web Credentials and Windows

What NOT to do

  • Do not delete entries blindly. Removing a working network login means retyping it next time — check what it is for first.
  • Do not store credentials on a shared account. Everyone on the account can read the vault.
  • Do not ignore repeated password prompts. They signal a stale entry — fix it in Credential Manager instead of typing the password for the tenth time.
  • Do not confuse this with browser password managers. Those live in the browser; Credential Manager is the Windows-level vault — related but separate.

Frequently asked questions

Where are my saved Wi-Fi passwords?

They are not in Credential Manager's visible list — use the network settings or command line to reveal a Wi-Fi key.

Is Credential Manager safe?

Reasonably — entries are encrypted with your Windows sign-in. Its safety equals your sign-in's safety.

What is credential stuffing?

Attackers replaying leaked username-password pairs against other sites — see credential stuffing explained. Unique passwords per site defeat it.

What to read next

About the author

By Juan Ibarra · Google IT Support Certified (Verified on Credly). See the About page for full author details.

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